RSS Twitter Facebook

About Us

About Singapore Service Academy

We at the Singapore Service Academy recognize that the purpose for which every human is born is to live their life in service, to appreciate what the universe has provided and endeavour towards leaving this world a better place because they have lived. It necessarily follows then that the true purpose of any organization should be to profitably serve its community, and through its community serve the world. From that perspective, service has to be an idea far greater that just customer service, but an idea that daily works towards the ideals of simultaneously delivering highly profitability, performance and fulfillment for everyone involved.

It is for this very purpose that the Singapore Service Academy was set up; to assist everyone in organizations just like yours become conscious of the bigger picture and strive to up the standards of Creating A World Class Culture Of Service Excellence, so that Your Customers, Your Stakeholders and The Community You Serve simultaneously benefit.

Towards that cause we promote the development of…

  1. Your Service Philosophies
  2. Your People In Service
  3. Your Service Strategy & Standards
  4. Your Products, Services & Ideas
  5. Your Physical & Virtual Environments
  6. Your Systems, Structures & Technologies
  7. Your Customers & Through Them Your World

We fully customize and internationally deliver initiatives that aid you meet and exceed your service excellence goals.

We aligned ourselves to service best practices, keep ourselves abreast to the latest service trends and are open to collaborate with other esteemed organizations to further promote the Creation Of World Class Cultures Of Service Excellence.

Our Vision Is…

For You To Enjoy Higher Profitability, Performance And Fulfillment Levels By Enhancing Your Internal And External Customers’ Overall Service Experience

The Mission of the Singapore Service Academy Is To…

  1. Awaken The Heart Of Service Excellence by Shifting Service Mind Sets
  2. Develop The Art Of Service Excellence by Enhancing Service Skill Sets
  3. Evolve The Craft Of Service Excellence By Refining Service Business Sets
  4. Sustain The Rewards Of Service Excellence By Coaching Service Champions
  5. Scale The Culture Of Service Excellence By Deepening Service Appreciations

Furthermore we…

  1. Give the public a chance to assist Reward / Refine Organizations who Exemplify / Do Not Exemplify Excellent Service through our Rate Your Experience technology
  2. Give organizations and opportunity to Measure Customers’ Experience so they know what’s most important to their customers. This both better serves their customers and simultaneously serves their own organization’s interests too.
  3. Provide you with the latest most up to date Service News from around the world.
  4. Provide you with a World Class Model Of Service Excellence to guide your efforts.

If you would like us to assist you Create A World Class Culture Of Service Excellence do fill up the form below and we will get back to you promptly.

Get In Touch With SingaporeServiceAcademy
  1. (required)
  2. (valid email required)
  3. (required)
 

If you’re looking for FULLY CUSTOMIZED SERVICE INITIATIVES….

…Contact Us Via This Form So We Can Best Assist You Immediately.